At Fitcket, we value your privacy. This policy explains how we collect, use, and protect your personal data when you book gyms or hire trainers through our platform.

Introduction

This Privacy Policy outlines how Fitcket manages your information when you use our services. By accessing our platform, you agree to this policy.

1. Information We Collect

• Personal details such as your name, email, phone number, and payment information.
• Usage data such as your bookings, trainer sessions, and preferences.
• Technical data such as your IP address, browser type, and device information.

2. How We Use Your Information

• To process gym and trainer bookings securely.
• To personalize your experience and recommend services.
• To send booking confirmations, updates, and promotional offers.
• To improve our platform performance and troubleshoot issues.

3. Sharing Your Information

We only share your information with:

• Gym partners or trainers to confirm your bookings.
• Payment gateways to securely process transactions.
• Authorities if required by law.

4. Data Security

We implement strong security measures to protect your data. However, no method of transmission over the internet is 100% secure.

5. Your Rights

• Request access to your personal data.
• Request corrections or deletion of your data.
• Opt-out of marketing communications at any time.

6. Cookies and Tracking

We use cookies to enhance your experience. You may disable cookies in your browser settings, but some features may not function properly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected here with an updated effective date.

8. Contact Us

If you have any questions regarding this Privacy Policy, please email us at privacy@fitcket.com.